We introduced Meeting Optimization™ for running efficient board meetings where actual decisions happen. Townhome boards face packed agendas: upcoming roof projects, parking enforcement issues, landscape contract renewals, budget reviews, architectural requests, and owner concerns about everything from noise complaints to guest parking.

Without structure, these meetings can stretch past midnight and still leave issues unresolved. Your manager arrives prepared with organized agendas, visual documentation for maintenance issues, financial summaries you can actually understand, and professional recommendations grounded in experience managing similar communities.

Townhome communities face significant capital expenses. Roofs wear out. Siding needs replacement. Parking lots require resurfacing. These aren’t small projects—they’re five or six-figure investments that need planning years in advance.

We bring data to capital planning conversations. What’s the realistic lifespan of your current roofs? How much should you be setting aside monthly for the next siding project? What do similar communities spend on parking lot maintenance? Your board makes informed decisions backed by market research and reserve studies that actually reflect your community’s needs.

Run out of reserves, and special assessments become inevitable. We help boards build up reserves gradually so homeowners aren’t facing sudden bills for thousands of dollars that create financial strain and community resentment.

Townhome maintenance requires coordinating multiple vendors. Landscaping, snow removal, gutter cleaning, pressure washing, roof repairs—the list goes on. Your manager handles vendor relationships, solicits competitive bids for major projects, and ensures you’re getting what you paid for.

When a roofing emergency happens or a parking lot needs urgent repair, we have established vendor relationships to get reliable service fast. No scrambling to find contractors or wondering whether someone’s legitimate.

Your manager spends 90% of their time supporting your board with strategic planning, professional meetings, and vendor oversight for major projects. They can focus on governance because our solution team handles day-to-day homeowner inquiries.

Board service should feel like a volunteer position, not consume your evenings and weekends. Townhome boards have real responsibilities, but that doesn’t mean volunteers should burn out trying to manage every operational detail.

We handle operations. Your board sets policy, makes strategic decisions, and provides community leadership. When board service is manageable, more residents step forward to serve, bringing fresh ideas and diverse perspectives into governance.

Traditional site visits in a 150-unit townhome community take hours and still miss things. Optics 360 captures complete video footage quickly and efficiently. Our Team review footage from the office, ensuring consistent attention to every building.

The system includes Landscape 360 for monitoring common area maintenance and Capital 360 for tracking infrastructure projects. Planning a multi-building siding replacement? Video documentation shows current conditions and provides before-and-after records proving work was completed properly.

This technology supports remote management. Your manager doesn’t need to live in your community to serve it effectively. We hire qualified professionals based on skills and experience, not geographic proximity.

Every document lives in the portal. Governing documents. Board meeting minutes. Vendor contracts. Budget histories. Architectural guidelines. Insurance policies. New board members get up to speed without hunting through boxes of old paperwork.

Every team member has access to the same information. Service stays seamless when someone’s out of the office. No more situations where only one person knows where critical information is stored.