Condo Management

Condominium Management

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Modern waterfront condominium buildings with balconies below a steep rock cliff.

Why Our Condo Management Is Different

Condos create unique management complexity. Residents own their individual units but share responsibility for everything else: the building structure, roof, mechanical systems, hallways, elevators, parking garages, and amenity spaces. One building system affects every unit simultaneously.

Elevator maintenance becomes critical when residents depend on it daily. HVAC failures impact multiple units at once. Roof leaks don’t just affect top-floor units—water finds its way down through several floors. Parking garage repairs require phasing that keeps enough spaces available while work progresses.

Building security matters more in multi-unit structures. Package theft, unauthorized entry, and resident safety require attention that standalone homes don’t need. Amenity management (pools, fitness centers, party rooms, rooftop decks) adds another layer of coordination and maintenance.

Successful condo management requires understanding these building-specific challenges. You can’t manage a 50-unit condo building the same way you’d handle a single-family neighborhood. The density, shared systems, and constant interaction between residents create different dynamics that need experienced management.

We’ve managed condo communities for decades. Our approach strikes a balance between individual unit ownership and the collective responsibilities of shared building ownership.

The Board Member Experience® for Condo Communities

We introduced Meeting Optimization™ to help run efficient board meetings where real decisions happen. Condo boards face complex agendas: elevator modernization proposals, parking garage waterproofing bids, HVAC system replacements, amenity renovations, reserve fund reviews, and unit owner concerns about everything from noise complaints to lobby security.

Without structure, these meetings become three-hour marathons that leave everyone exhausted and decisions postponed. Your manager arrives prepared with organized agendas, visual documentation that clearly shows building issues, financial summaries that are understandable to non-accountants, and professional recommendations based on managing similar buildings.

Condo communities face substantial capital expenses. Roofs typically last 20-25 years before needing a full replacement. Elevators require modernization every 25 to 30 years. Parking garage waterproofing fails after 15-20 years. HVAC systems wear out. Facade repairs become necessary as buildings age. These aren’t small repairs—they’re six or seven-figure projects requiring years of advance planning.

We bring data to capital planning discussions. What’s the realistic remaining life of your roof? How much should you be setting aside monthly for the next elevator project? What do similar buildings spend on parking garage repairs? Your board makes informed decisions backed by reserve studies that actually reflect your building’s condition and professional experience managing similar properties.

Run out of reserves, and special assessments hit hard. In a 100-unit building, a $500,000 roof replacement means $5,000 per unit if reserves fall short. We help boards build adequate reserves gradually, avoiding the financial shock that strains homeowner budgets and creates community conflict.

Serving on the Board should feel like a volunteer position, not consume your life. Condo boards carry real responsibilities; building system failures affect everyone, and financial decisions involve significant money. But that doesn’t mean volunteers should sacrifice their evenings and weekends trying to become amateur building engineers.

We handle operations and vendor coordination. Your board sets policy, makes strategic decisions about major projects, and provides community leadership. When board service is reasonable, more residents volunteer, bringing diverse perspectives and fresh ideas into governance.

Condominium management team member leading a discussion during a meeting.Two workers measuring cabinetry and inspecting interior fixtures, representing planning and assessment of building systems.

The Homeowner Experience® in Condo Communities

Condo residents want responsive service, clear communication about building issues that affect their daily lives, and confidence that their building is being properly maintained. Our Homeowner Experience® delivers all three.

Building Strong Condo Communities

Effective and enjoyable condo living depends on residents’ confidence in management and a strong sense of community. This is achieved through:

  • Well-maintained building systems to prevent emergencies.
  • Adequate financial reserves to avoid surprises.
  • Clear and consistent communication.
  • Fair and transparent enforcement of standards.

We work with boards to create communities where residents want to reside long-term. Not just fixing elevators and scheduling maintenance, but building places where neighbors know each other, volunteers feel supported, and people take genuine pride in their building.

Your board focuses on vision and major decisions about your building’s future. Day-to-day operations run smoothly. Residents get responsive service. Building systems receive proper maintenance. Reserve funds grow appropriately. That’s how condo communities thrive.

Ready to improve your condo community management? Contact Nova today to discover how our approach can benefit condominiums and multi-unit buildings.

In celebration of the upcoming holidays our offices will be closed December 24-26, as well as December 31 and January 1. You can reach our virtual assistant anytime by text at 888-327-6682

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